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The Scientific Approach to Slip Resistance
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BOT-3000E Battery Care Guide

BOT-3000E Support

Battery Care Guide

How long a battery pack lasts is driven by how it is used and maintained. Most dead packs we see were not defective; they were stored in the tribometer, left on the charger, or never charged between jobs. Five habits keep your pack ready for every test.

BOT-3000E Smart Battery Pack, 12V 2000 mAh NiMH, part number 9016212
12V NiMHNickel metal hydride, not lithium
2000 mAhCapacity
500 cyclesAt 80% or more of original capacity
41 to 104°FUse and storage range

The five rules

If you only read one part of this page, read this.

1

Take it out after every job

A pack left inside the BOT or sitting in the charger keeps draining. Given enough time it drops to a level it cannot recover from.

2

Charge 12 hours max

Charging overnight is fine. Once the light is green, or after 12 hours at most, take the pack out of the charger.

3

Charge it every month

Even when the BOT is not in use, put the pack in the charger at least once a month. It keeps the chemistry active and the pack healthy.

4

Protect the contacts

Metal or liquid across the contacts can short the pack, arc and start a fire. Never carry it loose with keys, coins or tools.

5

Keep it cool and dry

Let a warm pack cool before use, and keep it between 41 and 104°F. A parked vehicle in summer heat goes well past that.

Charging, step by step

Use only the BOT-3000E battery charger (P/N 9015613), 120 to 240 VAC.

  1. Set the charger in an open area, away from heat, dust and anything flammable.
  2. Seat the battery pack in the charger. The light turns red while it charges.
  3. Wait for the light to turn green. The pack is full. Charging overnight is fine.
  4. Remove the pack from the charger once it is green, and never leave it in longer than 12 hours. Let it cool completely.
  5. Slide the pack into the battery compartment at the front of the BOT until the latch engages.
Charger lightWhat it meansWhat to do
RedChargingLeave it until it turns green.
GreenFully chargedRemove the pack from the charger. 12 hours in the charger is the maximum.
FaultUsually an overheated packRemove the pack, let it cool completely, then charge again.

What the BOT screen is telling you

Battery messages on the BOT-3000E display, from least to most urgent.

MessageWhat it meansWhat to do
LOW BATTERYThe pack is low but the unit will still take a measurement.Finish the current sample, then swap in a charged pack.
RECHARGE BATTERYToo low to take a measurement or print.Swap in a charged pack now.
DEAD BATTERYThe pack is essentially empty. The unit turns itself off.Remove the pack and charge it before the next use.
SHUTTING DOWNThe unit was idle and is powering off to save the battery. Your results are saved.Press any button to wake it next time.

Storing between jobs

  • Out of the BOT and out of the charger
  • In its foam slot in the transport case
  • Dry, indoors, between 41 and 104°F
  • Put in the charger at least once a month, even when the BOT is not in use
  • If you own two or more packs, rotate them so each one is charged and used regularly

Shipping the BOT

  • Ship the BOT only in the approved transport case
  • Battery pack goes in its own foam slot, never installed in the unit
  • Nothing on top of the tribometer when you close the lid

Shipping the BOT any other way voids the factory warranty.

Traveling with your pack

The BOT-3000E pack is nickel metal hydride (NiMH), not lithium. That makes travel simple, as long as the contacts are protected.

Flying with the BOT

  • The FAA allows NiMH batteries in both carry-on and checked bags
  • The contacts must be protected from short circuit: the foam slot in the transport case, a protective pouch or non-metallic tape over the contacts all work
  • A pack sitting in its charger does not count as protected
  • The newer, tighter airline rules you may have heard about target lithium batteries, not NiMH

Shipping by air freight

  • Under IATA rules, NiMH batteries and equipment containing them ship as not restricted (Special Provision A199)
  • The condition is the same: terminals insulated and the device unable to switch on in transit
  • Pack removed and stowed in its foam slot meets both

Airlines and carriers can set stricter policies of their own. When in doubt, check with yours before you travel.

Never

  • Open the battery case, the charger or the tribometer. There are no user serviceable parts inside.
  • Charge near flammable gases or liquids.
  • Use a pack that is hot, cracked or swollen. Call us instead.
  • Throw an old pack in the trash. NiMH packs go to a battery recycling drop-off.

Common questions

How long does a battery pack last?

The pack is rated to keep at least 80% of its original capacity after 500 charge cycles. How close you get to that depends on use and maintenance: charge it monthly, never leave it in the BOT or the charger, and keep it cool and dry.

Is this a lithium battery?

No. It is a 12V nickel metal hydride (NiMH) pack. NiMH is not subject to the lithium battery restrictions airlines and carriers have been tightening.

Can I bring the BOT and battery on a plane?

Yes. The FAA allows NiMH batteries in carry-on and checked bags as long as the contacts are protected from short circuit. Keep the pack out of the unit, in its foam slot in the transport case. Your airline can apply stricter rules, so check with them if you are unsure.

Can I leave the pack on the charger overnight so it is ready in the morning?

Yes, overnight is fine. The limit is 12 hours in the charger, after which you should remove it. A pack left in the charger when not in use drains to an unusable state.

Why can’t I ship the BOT with the battery installed?

Air carriers require batteries to be removed from electronic devices so the unit cannot switch on in transit. A pack left in the unit also drains the whole time it is in the box.

The charger light never turns green. What now?

Remove the pack, let it cool completely, reseat it and charge again. If it still will not reach green, the pack is likely at the end of its life. Call us at 1-866-964-9255 before you order a replacement so we can confirm.

Is the battery covered by the BOT warranty?

No. Batteries are wear parts, like sensors and tires, and are excluded from the one year parts and labor warranty. Good charging and storage habits are what make a pack last.

How many spare packs should I carry?

For full day audits, carry at least one charged spare so a low pack never stops a test. Rotate them so both stay healthy.

Where is the full operating manual?

Chapter 04 of the BOT-3000E Operating Manual v2.0 covers the battery and charger in full. A copy also ships on the thumb drive with every new BOT.

Where do I buy a replacement pack or charger?

Both are on our store: the Smart Battery Pack (P/N 9016212) and the Battery Charger (P/N 9015613).

Need a hand with your battery?

Call our team and we will walk you through it, or order a replacement pack online.

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